What browser must I use to access the website?

To experience the website at its best, please use Chrome, Mozilla, Opera, Safari or any other updated Internet browser.

How do I refresh the page?

The page can be refreshed by pressing the F5 button on your keyboard.

What does it mean to scroll the page?

Scrolling the page is smooth moving of the website page downward or upward using the mouse or the keyboard.

How can I clear my browser cache, cookies and search history?

The procedure for erasing search history, cache or cookies differs depending on the browser.

How do I erase the cache memory of the application?

Open Settings, find and open Application Manager on your cell phone.

How do I take a picture of what I see on the screen (screenshot)?

Your screen can be captured by pressing the two dedicated screenshot buttons on your cell phone.

Where can I view results?

Live scores are available by clicking on Statistics at the top of the website.

Where on the website can I check a bet placed in a Playa betting shop?

Bets placed in a Playa betting shop can be checked in the "Check Ticket" option in the upper right corner of the home page

Where can I see the balance of my bonus account?

The balance of your bonus account can be seen by clicking the drop down arrow next to your "Cash" balance in the upper right hand corner of the site.

Why did I automatically get logged out of my account?

After a certain period of inactivity on the site, the site will automatically log you out of your account for security reasons.

How do I take a picture of what I see on my screen (print screen)?

You can capture the contents of your screen by pressing the button PRINT SCREEN (PRTSC or PRTSCN) on your keyboard.

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