Help
  • Sports Betting
  • Live InPlay
  • Keno
  • Promo
  • > Language English
    • English
Help
Please type in more than 2 characters...
  • English
    • English
Categories
FAQMOBILE APPONLINE ACCOUNTSITE AND MOBILE APPBETTINGDEPOSITWITHDRAWALBET TYPESGENERALRULE BOOKMARKETERSCASH OUT
GENERAL
Responsible GamblingAuthoritiesRestricted TerritoriesWCGRB Contact DetailsKZNGBB Contact DetailsContactLegal BettingAbout UsPlaya Betting BranchesTerms and conditions

I cannot log into my account, what should I do?

<< Back

If you have forgotten your password or if you have been locked out of your account, you can click the “Forgot Password?” link located under the login button on the homepage. If you still experience problems, please contact support so that we can provide assistance in resetting your password. Please make sure you have your personal information on hand so that we can verify your account.


More Questions...

What methods of deposit do you offer?

Deposit using your Visa or MasterCard credit card, Instant EFT, direct deposit through ABSA, FNB, Nedbank, Standard Bank, Investec or Capitec

What are bonus promotions?

Promotional activities can be found in the Promo section of our site.

What documents can I provide to comply with FICA?

In order to successfully FICA, you will need to provide Playa with proof of identification and address (no older than 3 months).

How do I change my password?

After login, your current password can be changed in "My Account" in the "Change Password" sub-option on the left side.

I have registered but cannot bet, what must I do?

Once completing the signup registration form, please email your FICA documents to [email protected]