If you have forgotten your password or if you have been locked out of your account, you can click the “Forgot Password?” link located under the login button on the homepage.
In order to successfully FICA, you will need to provide Playa with proof of identification and address (no older than 3 months).
Once completing the signup registration form, please email your FICA documents to [email protected]
Promotional activities can be found in the Promo section of our site.
In order to login, you need a username and a password.
Customer support is open from 9am to 10pm daily. We have many channels to reach support with the most popular being email: [email protected]
You can register a Playa online betting account in the Registration section.
After you have chosen the odds/market you wish to bet on, select the "Bonus Account" above your selections before submitting your bet.
The bonus is awarded based on current promotional activities and the fulfillment of specific terms and conditions.
Funds in the bonus account are not valid for a set period unless the bonus is awarded with a date restriction.
Login to your account to see the tickets placed with bonus money.
Funds from the bonus account can be used to take bets on any event.
Funds from the bonus account cannot be withdrawn.
All current bonus promotions are available in the promo section.
Bonuses are given to customers regularly and can be found in our promotions section.
In accordance with FICA regulations, we require a record of your documents.
To verify your betting account and to make your account active, you will need supply FICA documentation.
If you have forgotten your password, click on "Forgot Password" under the log-in button.
After login, your current password can be changed in "My Account" in the "Change Password" sub-option on the left side.
Your personal data entered during the registration can be seen in the "My Account" section.
All your tickets played can be seen within the My Account option, in the Ticket Review sub-option on the left.
All data related to your online account can be found in the "My Account" section.
There are two accounts within your online account: Your cash account and bonus account
You received your account number in an email upon registration.
Passwords are case sensitive.
The account is created based on personal data from identification documents.
Only persons over the age of 18 are permitted to gamble.
It is not possible to have multiple online accounts.