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What are bonus promotions?

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Bonus promotions are promotional activities to reward Playa customers.  Each bonus promotion has it's own set of terms and conditions that must be fulfilled. These conditions vary depending on the type of promotion.

Promotional activities can be found in the promo section of our site.


More Questions...

What methods of deposit do you offer?

Deposit using your Visa or MasterCard credit card, Instant EFT, direct deposit through ABSA, FNB, Nedbank, Standard Bank, Investec or Capitec

I cannot log into my account, what should I do?

If you have forgotten your password or if you have been locked out of your account, you can click the “Forgot Password?” link located under the login button on the homepage.

What documents can I provide to comply with FICA?

In order to successfully FICA, you will need to provide Playa with proof of identification and address (no older than 3 months).

How do I change my password?

After login, your current password can be changed in "My Account" in the "Change Password" sub-option on the left side.

I have registered but cannot bet, what must I do?

Once completing the signup registration form, please email your FICA documents to [email protected]